1 hour ticket response
Prompt assistance is our prime priority and that is why we have a team of seasoned customer service technicians who are ready to offer a prompt solution to any question that you may possibly have. Just submit your client support ticket from the Web Site Control Panel and we’ll get back to you within 1 hour in the worst case scenario. As a matter of fact, we work hard and aim for a 20–minute response time.
A Top–Quality Help Desk Service
We have a team of web hosting support technicians who are prepared to answer all your queries anytime you need support. The vast majority of our tech support team representatives have several years of experience in the cloud web hosting niche, which suggests that you can constantly depend on quick and exhaustive answers to your queries.
An Intuitive Help Center
Included in the Web Site Control Panel is an intuitive Help Center section, which includes different sources of information. You can browse through a regularly updated knowledgebase featuring web hosting account management articles and web site administration articles, watch the step–by–step video tutorials or have a gaze at the F.A.Q. library.