A 99.9% Server Uptime
We have set up our cloud web hosting platform using reliable hardware and strongly tweaked software. Our administrators have installed a modified version of Security–Enhanced Linux on our servers to guarantee utmost protection and stability. We have set up several distributed denial–of–service protection tools together with very powerful firewall programs to make sure our network is impregnable and secure.
Our cloud web hosting packages come with a 99.9% server uptime guarantee. And regardless of which datacenter you pick, the guarantee remains the same.
A 99.9% Network Uptime
Aside from our cloud hosting platform, we’ve also built our own internal network in each one of our datacenters. Everything is based on top–class hardware delivered by Juniper. And on each single router, we’ve configured a firewall with an intricate set of rules as a way to filter out all shady requests.
In this way, in each of our datacenters – in our data center in US, in our data center in UK, in our data center in FI, in our data center in Eastern Europe as well as in our data center in AU, you will enjoy a 99.9% network uptime guarantee. And this guarantee is valid with all hosting packages in each datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, when it’s your hard–earned cash at stake, you cannot feel really secure. That’s why, with all our cloud hosting plans our company offers a 30–day money–back guarantee. If you do not feel happy with our service or in case you have to use a more robust hosting solution, like a VPS servers or a dedicated servers – we will give you your money back in full, without any concealed fees or refund charges.
24/7 Technical Support
If you’ve ever had to wait around for hours to receive a response, you’re aware of how maddening this can be, especially when your web site is on the line. This is the reason why our company offers you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our technical support engineers will be here and they will reply to you in less than 60 minutes. And the best part is that their average ticket response time is under 20 minutes!