Phone Support in Cloud Web Hosting
All our cloud web hosting packages feature telephone support 14 hours per day even on official holidays, which means that if you do not have an account yet, you will be able to call us and find out more about our services or if we meet the system requirements for your sites. For your convenience, we have local phone lines in the United States, the United Kingdom and Australia, so that you'll be able to contact the number which is nearer to you. If you're a current customer, we will assist you in a timely manner with all of the general and billing matters as well as with numerous tech issues to save you time and efforts - we are aware of the fact that in some cases it is easier to speak with a live person and get things done immediately. Of course, some problems cannot be taken care of over the phone, so in such a case you'll be able to employ our ticketing system.
Phone Support in Semi-dedicated Servers
With 14 hours-a-day telephone support, you can be certain that there is always somebody to help you when you have any queries about the semi-dedicated server packages that we offer. Whether you'd like to learn more about our packages, you have some billing issue or some general problem, you can just give us a call. Despite the fact that some more technical troubles may require a support ticket in order to give time to our technical support team to analyze, we are able to help you with a range of tech questions on the phone as well, saving you precious time and efforts. As we have data centers on three different continents - in the USA, Great Britain and Australia, we have local telephone lines in these countries as well. If you are in another country, we have a global number where you're able to contact us.