A live chat is a real-time method of communication between a website hosting provider's support team and its clients. It's a very efficient method to get some information about the web hosting services or get some issue resolved as you are talking with a live representative. The benefits of using a real-time chat service rather than calling or opening a trouble ticket are the reduced possibility of errors at the time you exchange info such as usernames or domain names, the more rapid response time as the communication is live and the fact that you do not have to stay on the chat all the time - you're able to do another thing while the representative investigates the issue in question. Furthermore, you're able to become a part of a live chat room from any computer that is connected to the web, avoiding the phone fees that you'll need to pay in case you're calling to another country.

Live Chat Support in Cloud Web Hosting

As part of the support services that we supply for our cloud web hosting, you can find live chat support which is available each and every day, even on holidays. You are able to get in touch with us no matter if you already own an account or not, because we can assist you with all sorts of things, ranging from giving you general information about our solutions in case you are not a customer yet and you are interested in purchasing one of our packages, to helping you with creating an e-mail account in an email client. Part of the issues are more complicated and time-consuming, and you'll have to employ the ticketing system which is integrated in our Hepsia hosting Control Panel, but we can save you precious time and help you in real time on the live chat for various things.

Live Chat Support in Semi-dedicated Servers

Using the live chat support service that we supply with our semi-dedicated servers, you're able to find the answers for any questions you may have or have various troubles dealt with in no time. Our chat service is available every day, thus you'll be able to speak to a representative even on holidays and weekends. In the event that you are unsure which package is better for your web sites or if our outstanding cloud hosting platform covers some system requirements, you can join the live chat prior to purchasing anything. In case you're a current customer, you are able to obtain more information about billing issues, account settings as well as various common tech problems you may experience, let's say in case you cannot install an email account in a client on your computer system. Our live chat can save you a considerable amount of time regardless where you are or when you get in touch with us.