Irrespective of the fact that the web hosting service provided by the different companies is almost the same, each provider has got a personalized platform with its own modifications and ways to perform given operations. That is the reason why, an information-laden knowledge base would be astonishingly useful both for persons with no experience and for technically practiced users who will eventually learn how specific procedures are executed, but will lose some time in the meantime. The purpose of such a knowledge base is to make the hosting service fast and simple to use, sparing users plenty of time and efforts. The end result is more gratified customers, since they can easily find the info they’re looking for, and a whole lot less work for the help desk team representatives, because typically most of the enquiries and difficulties that customers have are already outlined in the knowledge base. On the condition that the articles themselves are expertly written and encompass more things, you’ll be able to learn more not only about your account, but also about the web hosting service in general.

Extensive Online Documentation in Cloud Web Hosting

If you buy a cloud web hosting plan from our company, you’ll acquire access to our comprehensive online help documentation where you will find info on more or less everything associated with our hosting services. The topics range from how to create an email address on your smart phone, to how to accomplish various things using an .htaccess config file. The articles are written in a simple-to-understand way and offer step-by-step guides on how to carry out a certain task inside your Hepsia hosting Control Panel. You can also find information that is not connected directly to Hepsia, for instance one that concerns web-based apps on your personal computer. The complete list of articles will be available in the Help section of the Control Panel, but those that are related to a given section can be accessed on the spot. Since we’ve covered as many topics as possible, you’ll be able to acquaint yourself with virtually everything connected with your hosting account.

Extensive Online Documentation in Semi-dedicated Servers

Our company’s semi-dedicated servers offer a rich online article library where you can find any info that you might need about our hosting services or about the Hepsia hosting Control Panel that we are using. We have created it based on the feedback that we have collected from our customers throughout the years and, as a consequence, our articles touch upon particular problems that you may experience and present the most efficient means of correcting them, for instance receiving a 500 Internal Server Error message or being unable to send e-mails from your computer although you have the right SMTP settings. The articles are available in each and every section of the Control Panel and you can browse them at any given time. They can help you widen your knowledge not only about our services, but also about the hosting field as a whole, as they feature elaborate guidelines and general info such as what cron jobs or file permissions are.